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{{dispute-resolution}} |
{{dispute-resolution}} |
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Hello, and thank you for showing an interest at the [[WP:DRN|dispute resolution noticeboard]]. This is a guide for people who |
Hello, and thank you for showing an interest at the [[WP:DRN|dispute resolution noticeboard]]. This is a guide for people who want to help resolve disputes by acting as neutral third parties. There are no formal requirements for helping, so feel free to participate right away! Dispute resolution works best when there are many different opinions, so your input is greatly encouraged. Don't be afraid if there is already another comment on a dispute; go ahead and give your two cents. |
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==Getting involved== |
==Getting involved== |
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Volunteering at the dispute resolution noticeboard is really easy. |
Volunteering at the dispute resolution noticeboard is really easy. |
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=== First steps === |
=== First steps === |
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# |
# Consider adding your name to the [[#Participation|list of volunteers]] below. |
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# Add [[Template:DRN case status]] to your watchlist so you can keep track of the disputes. This page keeps a listing of all cases currently at DRN, and is updated by a robot every half-hour. It sorts cases by age, and lists the amount of time since a volunteer edited a thread, and the current status of a dispute. It's best to look at the older disputes first where possible, but feel free to start with a thread that interests you or doesn't look too complex. |
# Add [[Template:DRN case status]] to your watchlist so you can keep track of the disputes. This page keeps a listing of all cases currently at DRN, and is updated by a robot every half-hour. It sorts cases by age, and lists the amount of time since a volunteer edited a thread, and the current status of a dispute. It's best to look at the older disputes first where possible, but feel free to start with a thread that interests you or doesn't look too complex. |
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# Review the techniques that can be used to resolve disputes in a variety of different situations. They're listed below. |
# Review the techniques that can be used to resolve disputes in a variety of different situations. They're listed below. |
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=== Volunteering for a case === |
=== Volunteering for a case === |
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Read over the [[Wikipedia:Dispute resolution noticeboard#Current cases|current disputes at DRN]]. At the top of every thread are signs that tell you the status of a dispute: |
Anyone can contribute comments to a DRN case. Read over the [[Wikipedia:Dispute resolution noticeboard#Current cases|current disputes at DRN]]. At the top of every thread are signs that tell you the status of a dispute: |
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== Participation == |
== Participation == |
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If you volunteer at the noticeboard, even only for a short period of time, |
If you volunteer at the noticeboard, even only for a short period of time, consider adding yourself to the list of volunteers below. You can also add the {{tl|User DRN}} userbox to your user page, or alternatively add [[:Category:Wikipedians who assist at the dispute resolution noticeboard]] to your user page if userboxes aren't your thing. Your support is very much appreciated! |
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=== |
=== Some editors who volunteer === |
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{{shortcut|WP:DRVOLUNTEERS}} <!-- please don't remove this comment (used by EarwigBot) --> |
{{shortcut|WP:DRVOLUNTEERS}} <!-- please don't remove this comment (used by EarwigBot) --> |
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The list below identifies some editors that are willing to help out with DRN. Feel free to add your name; if you have any special interests (such as art or science) you may include those after your name. Editors listed here have no special privileges or authority. This list is used by a bot to perform some housekeeping and maintenance duties. The list may also be used to find someone willing to help with a DRN case. |
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# {{User|Alpha Quadrant}} |
# {{User|Alpha Quadrant}} |
Revision as of 17:44, 20 August 2012
Hello, and thank you for showing an interest at the dispute resolution noticeboard. This is a guide for people who want to help resolve disputes by acting as neutral third parties. There are no formal requirements for helping, so feel free to participate right away! Dispute resolution works best when there are many different opinions, so your input is greatly encouraged. Don't be afraid if there is already another comment on a dispute; go ahead and give your two cents.
Getting involved
Volunteering at the dispute resolution noticeboard is really easy.
First steps
- Consider adding your name to the list of volunteers below.
- Add Template:DRN case status to your watchlist so you can keep track of the disputes. This page keeps a listing of all cases currently at DRN, and is updated by a robot every half-hour. It sorts cases by age, and lists the amount of time since a volunteer edited a thread, and the current status of a dispute. It's best to look at the older disputes first where possible, but feel free to start with a thread that interests you or doesn't look too complex.
- Review the techniques that can be used to resolve disputes in a variety of different situations. They're listed below.
Volunteering for a case
Anyone can contribute comments to a DRN case. Read over the current disputes at DRN. At the top of every thread are signs that tell you the status of a dispute:
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This marks a new discussion that needs opening by a volunteer. If you want to participate, here's where you start:
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This marks a discussion that was resolved successfully and has been closed. This is what we like to see! If you're a new volunteer, ask a few questions on the thread to see if those involved think the dispute has been resolved. Feel free to ask on the DRN talk page too. If you do think the dispute is resolved, change the status at the top of the thread to {{DR case status|resolved}} and leave a comment at the bottom of the discussion.
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This marks a discussion that has been closed, but was not resolved at DRN. This may be that the participants couldn't come to a consensus on the issues that were being discussed, or the issues are too complex, or may just be unsuitable for DRN. If you think that any of these are the case, ask a few questions on the thread to see if others agree. Feel free to ask on the DRN talk page too. To close the discussion, change the status at the top of the thread to {{DR case status|closed}} and leave a comment at the bottom of the discussion.
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This marks a discussion that has been opened by a volunteer. Because of the way DRN works, input by multiple volunteers is more than welcome. Read over the comments made by the participants as well as the other volunteers and add your take on the dispute. |
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This marks a discussion that has been opened, but hasn't been commented on by anyone in a day. The noticeboard can clog up with cases if inactive threads are left open. If you see a dispute that's marked as stale, read over the discussion: the dispute may be resolved but hasn't been closed. Otherwise, leave a comment on the thread asking if it still needs assistance. |
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This marks a discussion that has been opened, but needs assistance from a volunteer.Sometimes a thread gets forgotten, and the participants will continue discussion without the assistance of a volunteer. If the bot notices such a situation, it will flag the thread for attention. It's advisable to ask the participants to hold off discussing the issue any further until you've had time to review the thread and given suggestions based on the situation. |
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This marks a discussion that has been open for 4 days. We try and resolve cases within a reasonable time-frame. If you find a case that needs reviewing, read over the thread and see if the dispute has reached a natural conclusion or needs further resolution. If the dispute is too complex, it need to be escalated to the Mediation Committee. Please start a thread on DRN's talk page if you think that this will be needed. |
Advice and encouragement
Here are some things you might want to bear in mind when commenting:
- Your presence alone brings sanity to a discussion.
- Questions are one of your greatest tools. They refocus the discussion away from conduct and back towards content.
- Editors who discuss disputes at this board may be distressed and frustrated. Try to use language that calms down disputes, rather than language that escalates them.
- Pay attention to disputant's comments: the core of the dispute may hide between the lines or behind the language and implications.
- Try to break down a dispute into smaller chunks, and reach a consensus the issues one by one, starting with the least contentious issues first, and moving onto the more difficult ones later. Parties will sometimes be more open to compromise on larger issues if they've worked together on the little ones.
- Keep your answers focused on Wikipedia policy and how it affects the dispute. Disputes can often be solved by gently clarifying policies to editors who haven't yet fully grasped their intricacies.
- Address the content issues that editors are disputing before addressing conduct. When editors realize that their content issues are being dealt with thoughtfully and respectfully, conduct issues often disappear.
- This noticeboard is a gateway into Wikipedia's dispute resolution system; we don't have to solve every dispute here. If there is a better venue for a dispute, then suggest it.
- There needs to be discussion on a talk page about a dispute before it can be brought here. If there hasn't been any discussion, point this out politely to the participants, and close the thread.
- If there's an improperly filed thread, don't just close it! Try to fix it and help the editor because they may not be familiar with the dispute resolution noticeboard.
- You'll make mistakes, and that's OK: we learn to turn mistakes into triumphs. Experiment.
- That's it!
The guidelines above should be enough to resolve 99 percent of the disputes that arrive at the noticeboard. For anything else you can ask for advice at the noticeboard talk page. Also, if you are really keen, you can read up on some advanced techniques courtesy of the Mediation Cabal.
Participation
If you volunteer at the noticeboard, even only for a short period of time, consider adding yourself to the list of volunteers below. You can also add the {{User DRN}} userbox to your user page, or alternatively add Category:Wikipedians who assist at the dispute resolution noticeboard to your user page if userboxes aren't your thing. Your support is very much appreciated!
Some editors who volunteer
The list below identifies some editors that are willing to help out with DRN. Feel free to add your name; if you have any special interests (such as art or science) you may include those after your name. Editors listed here have no special privileges or authority. This list is used by a bot to perform some housekeeping and maintenance duties. The list may also be used to find someone willing to help with a DRN case.
- Alpha Quadrant (talk · contribs)
- Amadscientist (talk · contribs)
- BaSH PR0MPT (talk · contribs)
- ChrisGualtieri (talk · contribs)
- Coastside (talk · contribs)
- Curb Chain (talk · contribs)
- Czarkoff (talk · contribs)
- Ebe123 (talk · contribs)
- Electriccatfish2 (talk · contribs)
- Figureskatingfan (talk · contribs)
- Flexdream (talk · contribs)
- Guy Macon (talk · contribs)
- Hasteur (talk · contribs)
- IRWolfie- (talk · contribs)
- ItsZippy (talk · contribs)
- Jobberone (talk · contribs)
- John Carter (talk · contribs)
- Jorgath (talk · contribs)
- Lord Roem (talk · contribs)
- M.O.X (talk · contribs)
- Mr. Stradivarius (talk · contribs)
- NBruschi (talk · contribs)
- Noleander (talk · contribs)
- Scjessey (talk · contribs)
- Sleddog116 (talk · contribs)
- So God created Manchester (talk · contribs)
- Steven Zhang (talk · contribs)
- thehistorian10 (talk · contribs)
- Theopolisme (talk · contribs)
- Thine Antique Pen (talk · contribs)
- Topher385 (talk · contribs)
- TransporterMan (talk · contribs)
- Writ Keeper (talk · contribs)
- Xavexgoem (talk · contribs)