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Newspapers.com (again)
Was working fine yesterday .. today ... I log into the Wikipedia library and go to access Newspapers.com and get to a page that just says "start a free trial" instead of what used to appear "access from Wikipedia" (or something similar). Ealdgyth (talk) 18:01, 26 June 2024 (UTC)
- I also had this page today. It also logged me out. In my case, logging back in through newspapers.com and then logging in through TWL proxy fixed it. AstonishingTunesAdmirer 連絡 22:02, 26 June 2024 (UTC)
- I'm unable to make any searches via the "https://www-newspapers-com.wikipedialibrary.idm.oclc.org/" version of Newspapers.com. It gives the error:
> There was a problem loading the search results. Please try again. If the problem persists, please contact us.
- It was working earlier today. The normal url Newspapers.com website search works, but (as we know) clicking through to any results requires a paid account.
- PK-WIKI (talk) 06:30, 27 June 2024 (UTC)
- PK-WIKI Every time I have ever had that unable to make searches error on any library collection, it ends up being that I need to clear my browser's OCLC cookies. I am not a technician and have no clue if that will work for you. Sam Walton told me to do that and it has worked for me. I can access newspapers.com through Wiki without any problem right now, so you might try that? SusunW (talk) 14:38, 27 June 2024 (UTC)
- Yes, I keep getting "There was a problem loading the search results. Please try again. If the problem persists, please contact us." now too. Clearing cookies seems to only help for a short time, then it occurs again. Very annoying. Connormah (talk) 15:49, 27 June 2024 (UTC)
- I'm experiencing the same error message most times I've checked Newspapers.com the past few weeks, not every time, but the vast majority. Even removing cookies does not help. I should also note that even the contact form linked in the message gives an error if you try to submit it. When googling the error, apparently it only happens to us Wikipedia Library users, and only since late June. I suppose that a recent update introduced a new incompatibility between the Newspapers.com form submission code and our proxy. NGPezz (talk) 19:41, 17 July 2024 (UTC)
- Yes, I keep getting "There was a problem loading the search results. Please try again. If the problem persists, please contact us." now too. Clearing cookies seems to only help for a short time, then it occurs again. Very annoying. Connormah (talk) 15:49, 27 June 2024 (UTC)
- PK-WIKI Every time I have ever had that unable to make searches error on any library collection, it ends up being that I need to clear my browser's OCLC cookies. I am not a technician and have no clue if that will work for you. Sam Walton told me to do that and it has worked for me. I can access newspapers.com through Wiki without any problem right now, so you might try that? SusunW (talk) 14:38, 27 June 2024 (UTC)
Problem with clippings
I've been having a problem for a couple weeks now wherein when I click on any clipping, they display for an instant and then redirect to an error page that says "This page is not available; This page is pending publication, has been removed or moved to a new location". The clippings are viewable if I transpose them from www-newspapers-com.wikipedialibrary.idm.oclc.org/ to www.newspapers.com. Jweiss11 (talk) 03:07, 28 June 2024 (UTC)
- @Jweiss11: A separate talk page exists for Wikipedia talk:Newspapers.com, where the issue is mentioned. By following the usual routine of copying, pasting and modifying, the clipping is visible when inserted into a Wiki page. DMBanks1 (talk) 21:35, 28 June 2024 (UTC)
- Yes, I know when you transpose the URL, it’s viewable. I acknowledged this above. But it’s incredibly annoying and inefficient not to be able to view the urls in the native library version of the site. Is someone working on resolving this? Jweiss11 (talk) 21:48, 28 June 2024 (UTC)
- @Jweiss11: I suspect nobody is resolving the matter. If you contact Nick by continuing the "Error message" thread on the Wikipedia talk:Newspapers.com page, he might know more. DMBanks1 (talk) 21:59, 28 June 2024 (UTC)
- Yes, I know when you transpose the URL, it’s viewable. I acknowledged this above. But it’s incredibly annoying and inefficient not to be able to view the urls in the native library version of the site. Is someone working on resolving this? Jweiss11 (talk) 21:48, 28 June 2024 (UTC)
Newspapers.com made temporarily unavailable
I presume there's a trouble ticket on Phabricator out for this already if the TWL site was changed to remove the Newspapers.com button and replace it with "Temporarily unavailable"? Does anyone know the ticket number so we can track how things are going with it? SilverserenC 20:05, 6 July 2024 (UTC)
- Related, if the decision is that there isn't a technical fix, but that we're reverting to individual accounts, I'd be willing to volunteer as an approver for this database, or whatever the term may be for behind the scenes of the Library. -- Zanimum (talk) 20:24, 8 July 2024 (UTC)
- I notice that one of the comments in the trouble ticket is that one cannot log in via Ancestry. I'm not sure how that is a problem. Typically one logs in through the Library interface, and then signs on to one's account to create clippings. But the other items on the trouble ticket are serious. Figureofnine (talk • contribs) 23:12, 8 July 2024 (UTC)
- Figureofnine, where can one find this trouble ticket? Jweiss11 (talk) 18:50, 9 July 2024 (UTC)
- If you go to the Wikilibrary page, it's right there next to "temporarily unavailable." https://phabricator.wikimedia.org/T322916 Figureofnine (talk • contribs) 19:20, 9 July 2024 (UTC)
- Figureofnine, where can one find this trouble ticket? Jweiss11 (talk) 18:50, 9 July 2024 (UTC)
- I notice that one of the comments in the trouble ticket is that one cannot log in via Ancestry. I'm not sure how that is a problem. Typically one logs in through the Library interface, and then signs on to one's account to create clippings. But the other items on the trouble ticket are serious. Figureofnine (talk • contribs) 23:12, 8 July 2024 (UTC)
- Silver seren T322916 Figureofnine (talk • contribs) 15:45, 10 July 2024 (UTC)
- Thanks, Figureofnine, I've linked the tracker for it at the top of this section. Unfortunately, it appears despite multiple people bringing their concerns to the ticket over the past few weeks, no one on whatever Phabricator group responsible for investigating such things has shown up or left any sort of comment. There appears to be no action being taken (at least none commented in the ticket) trying to fix this going on three weeks now. Which is concerning. SilverserenC 21:24, 13 July 2024 (UTC)
- I imagine it may be due to summer vacations and so on. Figureofnine (talk • contribs) 15:27, 14 July 2024 (UTC)
- Thanks, Figureofnine, I've linked the tracker for it at the top of this section. Unfortunately, it appears despite multiple people bringing their concerns to the ticket over the past few weeks, no one on whatever Phabricator group responsible for investigating such things has shown up or left any sort of comment. There appears to be no action being taken (at least none commented in the ticket) trying to fix this going on three weeks now. Which is concerning. SilverserenC 21:24, 13 July 2024 (UTC)
Copying over a workaround from pburka:
Super janky workaround: if you have a free account, you can search, but you'll be prompted to pay (or start a free trial) to actually see the articles associated with the results. But, as far as I can tell, only search is broken in the WP Library proxy. So search using your free account, click on a search result, then edit the URL to replace "www.newspapers.com" with "www-newspapers-com.wikipedialibrary.idm.oclc.org". e.g. this link is paywalled:
www.newspapers .com /image /124073618 /?match=1&terms=%22gordon+simpson%22+%22le+mans%22 , but this one works:
www-newspapers-com.wikipedialibrary .idm .oclc .org /image /124073618 /?match=1&terms=%22gordon+simpson%22+%22le+mans%22 . It's slow and clunky, but better than nothing. pburka (talk) 20:49, 7 July 2024 (UTC)
Works for me so far. Firefangledfeathers (talk / contribs) 18:07, 14 July 2024 (UTC)
- Thanks. I used that workaround in researching an article and was remiss in not posting here. Figureofnine (talk • contribs) 12:15, 15 July 2024 (UTC)
- This workaround does not work for me. I can provide details but they appear to be the same as for the others. Coretheapple (talk) 16:23, 22 July 2024 (UTC)
- Correction to my last comment. It does work for me in that it allows me to see an article for citation pruposes. However I cannot create a clipping. Coretheapple (talk) 14:51, 27 July 2024 (UTC)
Is there any method, or enwp page to watch, to be notified of when Newspapers is working again? The bug-tracking site is too opaque for me to navigate, else I would, there. — Fourthords | =Λ= | 21:13, 15 July 2024 (UTC)
At press time, a similar issue (re: proxy access) is affecting Wiley Online Library as well (as officially stated on their front page). --Slgrandson (How's my egg-throwing coleslaw?) 20:47, 19 July 2024 (UTC)
Related, Ancestry is now also not working. I click the link in the library, the OCLC URL loads, but it says "log in" at the top. -- Zanimum (talk) 11:13, 24 July 2024 (UTC)
- I just had no problem with Ancestry, at least not logging on. It seems that the problems with these databases vary from computer to computer and account to account. Coretheapple (talk) 15:24, 24 July 2024 (UTC)
Still unavailable as of 7/31?
I haven't had access to newspapers.com for 10 days and counting now ("There was an error while loading the form. Please contact customer support"). I can't tell from this talk page or WT:Newspapers.com what the latest is. Clearing cookies nor changing internet browsers fixes anything. What is going on and when is this going to be resolved??? SportsGuy789 (talk) 23:15, 31 July 2024 (UTC)
- Based on the Phabricator ticket, there haven't been any updates at all besides one "we're working on it" from a week ago. Which isn't all that comforting. SilverserenC 23:33, 31 July 2024 (UTC)
- I can still access it through this link - https://www-newspapers-com.wikipedialibrary.idm.oclc.org/ - I can't log in, save or clip anything, but the search function still works for me, and when I find an article I need to use as a ref, I click on the Print/Download button (which still works for me) and I save the image as a .jpg, which allows me to read/research the article offline for the content I need to cite, and then I change the wikipedialibrary.idm.oclc.org URL to - https://www.newspapers.com/image/668904663/ - which I can then use in {{cite news}} with {{subscription required}}. It's a clunky workaround, but until they get it fixed, it works for me. Isaidnoway (talk) 15:56, 1 August 2024 (UTC)
- Apologies for the ongoing issues here. I've just posted an update at T322916#10036209 on what the current situation and plan going forward is. Please let me know if you have any questions. Samwalton9 (WMF) (talk) 16:58, 1 August 2024 (UTC)
- Thanks so much for keeping an eye on this, as well for keeping us updated! — Fourthords | =Λ= | 00:27, 2 August 2024 (UTC)
- Nope, search function doesn't work for me using that link. Samwalton9 thanks for the update. Looks pretty grim. Coretheapple (talk) 21:45, 1 August 2024 (UTC)
- Have you tried using the method mentioned previously in this topic? That is, to search through newspapers.com (you need to log in through newspapers.com first, as it seems) and once you try to open a result and get the "start a 7 day free trial" window replace
newspapers.com
in your browser's address bar withwww-newspapers-com.wikipedialibrary.idm.oclc.org
. AstonishingTunesAdmirer 連絡 22:11, 1 August 2024 (UTC)- worth a try! Coretheapple (talk) 16:20, 2 August 2024 (UTC)
- Have you tried using the method mentioned previously in this topic? That is, to search through newspapers.com (you need to log in through newspapers.com first, as it seems) and once you try to open a result and get the "start a 7 day free trial" window replace
- So, clipping worked previously for me, on July 24 to be exact. But I guess cookies expired or something, because now when I tried helping @Cunard over at WP:RX it no longer worked. I've found a solution but it's a little bit technical: once you log in through newspapers.com, you need to make sure the TWL proxy tab has cookies from newspapers.com. On Firefox, you can access them by pressing Ctrl+Shift+I → Storage → Cookies and then clicking the plus sign button to add a new one; on Chrome, it's Ctrl+Shift+I → Application → Cookies and double clicking the table to add a new one. Not sure yet which ones are required, but after I copied
ncom-session
,ncom-subscription
,user_data
anduser_token
clipping through the TWL proxy worked again. Keep in mind that you shouldn't share values of these cookies as that will allow others to use your newspapers.com account (probably not that big of an issue if it's a free account but still). AstonishingTunesAdmirer 連絡 10:58, 2 August 2024 (UTC)- Copying the cookies worked for me so that I could log in to
newspapers.com
onwww-newspapers-com.wikipedialibrary.idm.oclc.org
. Thank you so much for sharing this, @AstonishingTunesAdmirer! Pinging @SL93 so you know about this. Cunard (talk) 11:48, 2 August 2024 (UTC) - Worked for me too. Thanks :) PARAKANYAA (talk) 12:15, 2 August 2024 (UTC)
- I'll give that a try. Regarding your previous suggestion---I will try that too. Coretheapple (talk) 16:19, 2 August 2024 (UTC)
- Copying the cookies worked for me so that I could log in to
- Apologies for the ongoing issues here. I've just posted an update at T322916#10036209 on what the current situation and plan going forward is. Please let me know if you have any questions. Samwalton9 (WMF) (talk) 16:58, 1 August 2024 (UTC)
- I was doing some genealogical research through some old Missouri newspapers and found access here. --Kansas Bear (talk) 16:24, 2 August 2024 (UTC)
- Might be because I'm using a laptop, but Ctrl+Shift+I brings up Newspapers.com's info panel on the righthand side of the screen (which opens when pressing Ctrl+I). For anyone else experiencing this, you can just right-click to bring up Inspect/Inspect Element. From there you can access the Storage/Application and Cookies tabs. Thank you @AstonishingTunesAdmirer! —Matthew / (talk) 03:45, 6 August 2024 (UTC)
- AstonishingTunesAdmirer, I'm trying to follow your instructions above. I'm using Chrome. I can view the cookies on each website via Ctrl+Shift+I, etc, but I can't figure out how copy cookies from one website to another. I need to copy four cookies (
ncom-session
,ncom-subscription
,user_data
anduser_token
) from newspapers.com to www-newspapers-com.wikipedialibrary.idm.oclc.org, correct? Do I just copy each cookie value? I'm not seeing how to double click the table to add cookies. Thanks, Jweiss11 (talk) 05:26, 6 August 2024 (UTC)- Yes, you need to copy the 4 cookies you listed from newspapers.com to www-newspapers-com.wikipedialibrary.idm.oclc.org. Initially, www-newspapers-com.wikipedialibrary.idm.oclc.org doesn't have some of these cookies, so you need to create them yourself. On Chrome, you need to double click in there to create a cookie and then enter its name (on Firefox, you need to click the plus button in top right corner). Once you create a cookie, you need to copy its value from newspapers.com, which is done by double clicking on it in Value column → Ctrl+C → double click the same cookie in Value column over at www-newspapers-com.wikipedialibrary.idm.oclc.org tab → Ctrl+V (for whatever reason Chrome won't let me paste via context menu, so need to use hotkeys). AstonishingTunesAdmirer 連絡 09:55, 6 August 2024 (UTC)
- @AstonishingTunesAdmirer, many thanks for posting about this. I'd note though that the only one I needed to copy was user_token as the other 3 existed already under the proxy url's cookies (and user_token was the only one of those 4 that showed under my newspapers.com cookie list). It actually wasn't that tedious a task but I do hope a proper resolution is forthcoming (i.e. back the old direct account approach). Bungle (talk • contribs) 18:18, 6 August 2024 (UTC)
- Yeah, second time I did it I only copied user_data and user_token and it worked, so you are probably right, but I am not sure if it checks for the other ones later on. It is a little bit tedious because it logged me out after a couple of days, but it's better than nothing while we wait for a proper fix (although the announcement over at Phabricator doesn't sound too promising). AstonishingTunesAdmirer 連絡 18:36, 6 August 2024 (UTC)
- AstonishingTunesAdmirer, thanks for all your help on this. What I was missing before was scrolling to the bottom of the table of cookies at oclc.org and then double clicking on the blank row at the bottom to add more data. I copied over just user_data and user_token from newspapers.com and it worked! Jweiss11 (talk) 23:25, 6 August 2024 (UTC)
- @AstonishingTunesAdmirer thank you for the cookie fix, very much appreciated. I did find I only needed to copy user_token. Kind regards, Goldsztajn (talk) 23:22, 14 August 2024 (UTC)
- AstonishingTunesAdmirer, thanks for all your help on this. What I was missing before was scrolling to the bottom of the table of cookies at oclc.org and then double clicking on the blank row at the bottom to add more data. I copied over just user_data and user_token from newspapers.com and it worked! Jweiss11 (talk) 23:25, 6 August 2024 (UTC)
- Yeah, second time I did it I only copied user_data and user_token and it worked, so you are probably right, but I am not sure if it checks for the other ones later on. It is a little bit tedious because it logged me out after a couple of days, but it's better than nothing while we wait for a proper fix (although the announcement over at Phabricator doesn't sound too promising). AstonishingTunesAdmirer 連絡 18:36, 6 August 2024 (UTC)
- @AstonishingTunesAdmirer, many thanks for posting about this. I'd note though that the only one I needed to copy was user_token as the other 3 existed already under the proxy url's cookies (and user_token was the only one of those 4 that showed under my newspapers.com cookie list). It actually wasn't that tedious a task but I do hope a proper resolution is forthcoming (i.e. back the old direct account approach). Bungle (talk • contribs) 18:18, 6 August 2024 (UTC)
- Yes, you need to copy the 4 cookies you listed from newspapers.com to www-newspapers-com.wikipedialibrary.idm.oclc.org. Initially, www-newspapers-com.wikipedialibrary.idm.oclc.org doesn't have some of these cookies, so you need to create them yourself. On Chrome, you need to double click in there to create a cookie and then enter its name (on Firefox, you need to click the plus button in top right corner). Once you create a cookie, you need to copy its value from newspapers.com, which is done by double clicking on it in Value column → Ctrl+C → double click the same cookie in Value column over at www-newspapers-com.wikipedialibrary.idm.oclc.org tab → Ctrl+V (for whatever reason Chrome won't let me paste via context menu, so need to use hotkeys). AstonishingTunesAdmirer 連絡 09:55, 6 August 2024 (UTC)
- AstonishingTunesAdmirer, I'm trying to follow your instructions above. I'm using Chrome. I can view the cookies on each website via Ctrl+Shift+I, etc, but I can't figure out how copy cookies from one website to another. I need to copy four cookies (
Priority of service requests for Wikipedia Library
JapanKnowledge Lib (one of my (very) desired services) are still stuck in the prospects section even after months (for JKLib: nearly nine months). Is there some priority going on here? Who is allowed to contact the service to provide the access? Chuterix (talk) 06:00, 14 July 2024 (UTC)
- Hi @Chuterix! Thanks for your message. I'm Vipin, the partnerships manager for The Wikipedia Library.
- Establishing contact with these organisations takes a considerable amount of time. We try to identify the decision makers in these organisations and reach out to them with an appealing message via multiple channels to start a conversation. Usually that takes a few months and sometimes more than a year. I understand this is an important resource for you. I will keep working on this request and update as soon as we get some response.
- On the other hand, if you have a contact at JapanKnowledge Lib or any other potential partners, I would love to get introduced to them. That will make the whole process a lot faster. Thank you! VSj (WMF) (talk) 09:45, 15 July 2024 (UTC)
Bookmarklet for toggling between Newspapers.com and OCLC
Until the Newspapers.com logon issue is completely resolved (major thanks to @Firefangledfeathers and @AstonishingTunesAdmirer for finding workarounds for searching and making clippings), it's going to be necessary to switch back and forth between newspapers.com and newspapers-com.wikipedialibrary.idm.oclc.org versions of pages pretty often. I've been using a bookmarklet to automate the process. To use it, create a bookmark, then edit the URL and paste in the code below. Clicking it while on a Newspapers.com page will change the active page to the OCLC equivalent, and vice versa.
javascript:var url = window.location.toString(); var np = 'www.newspapers.com';var oclc = 'www-newspapers-com.wikipedialibrary.idm.oclc.org'; if (url.includes(np)) {var newurl = url.replace(np, oclc)} else {var newurl = url.replace(oclc, np)}; window.location = newurl;
Nick Number (talk) 17:45, 2 August 2024 (UTC)
Access to BNA
The subscription account I originally had expired earlier this year and then the library option became unavailable with no accounts available. I have since observed that the BNA may have been added to the library bundle via the oclc proxy based on info here but I cannot work out how to actually access this? If I type the url in manually it says unauthorised and I can't see any other previous discussions. Is BNA now unavailable again? Bungle (talk • contribs) 08:18, 7 August 2024 (UTC)
- @Samwalton9 (WMF): are you able to shed any light here? Bungle (talk • contribs) 17:07, 12 August 2024 (UTC)
- @Bungle Hi, sorry for the delay in responding - I was out at Wikimania last week. Unfortunately I think BNA is going to be a non-starter for us at the moment. We tried the voucher code route but, per previous communication we sent out, some users were being charged money and this risk was unavoidable. We tried proxy but, per my note here, these manual proxy configurations have turned out to be fragile, complicated, and very time consuming. As such I don't think we're going to be able to proceed with BNA. We'll put out some communication soon to confirm. Samwalton9 (WMF) (talk) 10:16, 13 August 2024 (UTC)
- Thanks for the response. That's a real shame, as for the short time it was available it proved to be invaluable in citing some British-specific content which isn't available on the more international newspaper archives sites. Bungle (talk • contribs) 19:03, 17 August 2024 (UTC)
- @Bungle Hi, sorry for the delay in responding - I was out at Wikimania last week. Unfortunately I think BNA is going to be a non-starter for us at the moment. We tried the voucher code route but, per previous communication we sent out, some users were being charged money and this risk was unavoidable. We tried proxy but, per my note here, these manual proxy configurations have turned out to be fragile, complicated, and very time consuming. As such I don't think we're going to be able to proceed with BNA. We'll put out some communication soon to confirm. Samwalton9 (WMF) (talk) 10:16, 13 August 2024 (UTC)
Springer
What's availble from em? SerialNumber54129 16:33, 8 August 2024 (UTC)
- Nature plus most of Springerlink. Nikkimaria (talk) 23:51, 14 August 2024 (UTC)